These Terms and Conditions (“Terms”) govern the use of personal training services (“Services”) provided by Ali Webb Fitness (“we”, “us”, “our”). By purchasing or using our Services, you (“Client”, “you”, “your”) agree to these Terms.

1. Introductory Offer & Payments

1.1 We offer a One Month Intro Fee, payable as a one-off, upfront payment at the time of joining.
1.2 After the Introductory Month, all ongoing payments are collected by Direct Debit, starting from the second month unless otherwise agreed in writing.
1.3 Direct Debit payments will continue on a monthly basis until cancelled in accordance with section 5 (Cancellation & Termination).
1.4 All payments are non-refundable except as set out in these Terms.

2. Direct Debit Agreement

2.1 By providing your Direct Debit details, you authorise us to collect monthly payments for the Services.
2.2 It is your responsibility to ensure sufficient funds are available in your account. Failed payments may incur an administration charge.
2.3 We reserve the right to suspend or terminate your training sessions if payments are not up to date.

3. Sessions & Attendance

3.1 Sessions must be booked in advance and are subject to availability.
3.2 Cancellations require at least two days notice. Sessions cancelled with less notice may be charged in full.
3.3 Any unused sessions within a billing period do not roll over to the next month unless otherwise agreed.

4. Health & Safety

4.1 You confirm that you are physically able to participate in personal training and have disclosed any relevant medical conditions.
4.2 We are not liable for injuries sustained during training unless caused by our negligence.
4.3 You are responsible for following guidance and using equipment safely.

5. Cancellation & Termination

5.1 You may cancel your Direct Debit by providing 30 days written notice prior to your next payment date
5.2 The Intro Fee is non-refundable.
5.3 We reserve the right to terminate your membership immediately if you breach these Terms, act abusively, or fail to make payment.

6. Refunds

6.1 Refunds are only offered where required by law or in cases of error on our part.
6.2 The One Month Intro Fee is strictly non-refundable.

7. Liability

7.1 We will not be liable for any indirect, incidental, or consequential losses.
7.2 Nothing in these Terms limits our liability for death or personal injury caused by our negligence.

8. Changes to Terms

We reserve the right to amend these Terms at any time. Updated Terms will be posted on our website, and continued use of the Services will constitute acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.